I have not received my refund:
Tap on the conversation icon " 
"in your App and type your booking Id and your query in detail and send it to our customer support team. Our support team will get in touch with you instantly and will resolve the issue to your satisfaction.
I received in-correct refund:
Tap on the conversation icon ( 
) in your App and type your booking Id and your query in detail and send it to our customer support team. Our support team will get in touch with you instantly and will resolve the issue to your satisfaction.
**Below are the screenshots which will help you to find the booking id and the conversation icon in the app.
Conversation Icon: Menu > Customer Support > Support
(Please do not tap on the above image)
Order / Booking Id: Menu > My Rides
(Please do not tap on the above image)