I want refund for cancelled/rescheduled ride:
Tap on the conversation icon ( 
 )in your App and type your booking Id and your query in detail . Our support team will get in touch with you instantly and will resolve the issue to your satisfaction. 
**Please share the booking Id if any along with the query , this will help us to resolve the issue instantly. Below are the screenshots which will help you to find the booking id and the conversation icon.
Conversation Icon:    Menu > Customer Support                                  

(Please do not tap on the above image)
Order / Booking Id: Menu > My Rides

(Please do not tap on the above image)