Overcharging By Driver :
- Passenger(s) should not pay anything extra apart from what they have paid at the time of booking.
- In case a passenger still choose to pay at his/her discretion we shall not be liable to refund any amount in this case.
Wrong Car Arrived :
Tap on the conversation icon ( 
) in your App and share the detailed query with our customer support team. Our support team will get in touch with you instantly and will resolve the issue to your satisfaction.
I Want to speak with someone in management : Our customer experience team is well equipped to handle any issue raised and we provide immediate solutions.Tap on the conversation icon (
) in your App and enter your booking Id along with your query in detail. Our support team will get in touch with you instantly and will resolve the issue to your satisfaction.**Please share the booking Id if any along with the query , this will help us to resolve the issue instantly. Below are the screenshots which will help you to find the booking id and the conversation icon.
Conversation Icon: Menu > Customer Support > Support
(Please do not tap on the above image)
Order / Booking Id: Menu > My Rides
(Please do not tap on the above image)